Our Process
The Harmonic HealthCare® Method
- Use evidence-based methodology to carefully consider each institution’s unique architecture, geographic location, and culture
- Assess the auditory and acoustic environment of every room — from the lobby, to the emergency waiting, to the chapel, to the administrative offices — and each outside space
- Consider the well-being of patients, their families and visitors, as well as the staff, through the therapeutic principles of music and listening
- Study the waiting time, patterns of flow and movement of people at various times of day
- Recommend a blended design of light classical, smooth jazz, ambient and world music to provide a variety of harmonic experiences and to produce an atmosphere of energized relaxation
- Implement a system of Harmonic Zones™ so that each area has a unique personality, modified through the day and night
The Harmonic HealthCare® Process
- Provide a comprehensive on-site sound and acoustical evaluation of the environment, on a per zone basis
- Conduct interviews with administrative and clinical teams
- Conduct a noise audit to determine auditory problem areas
- Perform a hardware and software audit to determine existing systems
- Provide an assessment of the auditory goals and objectives of the healthcare facility
- Make recommendations for music and sound in each zone
- Develop hardware and software specifications
- Install and implement the Harmonic HealthCare® system
- Perform site training and employee orientation with troubleshooting guides
- Facilitate local technical support
- Provide periodic system updating
